Terms & Conditions
Version 1.0 · Last updated: November 2026
1. Who we are and what this covers
These Terms set the rules for using this website. By registering or playing you confirm that you have read them and accept them, together with the privacy notice, the rules of each game and the rules of each bonus. If you do not accept them, please leave the site.
This website is a separate site and is not operated by the licence holder of the parent brand. The parent site, Betinia, is owned and run by Denix Limited, a Maltese company, which holds a licence to offer gambling in Denmark from the Danish Gambling Authority. Where these Terms speak of “the operator”, they mean that company and its services. Sports betting also follows the betting rules on the parent site.
The parent terms can change, and the operator informs players of significant changes. Danish law governs the relationship, and the Danish courts have jurisdiction.
2. Your account
To play for real money you register in person with the operator and confirm your account with MitID. Your name and CPR number are verified automatically against the CPR register. You must be at least 18, a person who may gamble in Denmark, and not registered in ROFUS.
Keep your login details private, hold one account only and play only for yourself. The real-money balance holds what you deposit and win, and a separate bonus balance holds bonus funds that carry restrictions until the promotion’s rules are met. Accounts that are not logged into for 180 days are treated as inactive and may be closed with 30 days’ notice, and no inactivity fee is charged.
3. Verification
In addition to MitID, the operator may ask for proof of age and identity such as a passport, ID card or driving licence, proof of address such as a utility bill, and proof of the source of funds such as bank statements covering up to six months. These checks can be repeated and continue throughout the relationship.
They exist to prevent money laundering, fraud and terrorist financing and to protect players. Politically exposed persons face additional checks.
4. Deposits and withdrawals
You deposit with the methods shown on the deposit page; cash and cheques are not accepted and no credit is given. The operator charges no deposit fee, but your payment method may. You must own every method and fund you use, and winnings from third-party payment methods can be forfeited.
Withdrawals go back to the method used to deposit, and requests are processed within 72 hours, after which the payment method’s own time applies. Checks of gameplay and winnings can extend that. The maximum payout is 75,000 kr per day, with no limit on the number of pending requests. You are responsible for reporting winnings to the tax authorities.
5. Bonuses
The casino welcome bonus is 100% of the first deposit up to 1,000 kr, with a minimum deposit of 100 kr. It is only for new customers and must be activated before any bet is made with the qualifying deposit. Deposits with Neteller and Skrill do not qualify.
Deposit plus bonus must be wagered 10 times within 60 days; for example, (1,000 kr + 1,000 kr) × 10 = 20,000 kr. While the bonus is active the maximum bet is 36 kr, and bonus buys above that value are not allowed. Breaking either limit voids the bonus and winnings. A bonus cannot be combined with another one, and a withdrawal request before or after activation cancels eligibility.
The sports welcome bonus is also 100% up to 1,000 kr, with 5 times wagering within 60 days at minimum odds of 1.50, once per household.
6. Games and fair play
Each game follows its own published rules, and the operator may void bets after errors in games or other exceptional circumstances. Gameplay and winnings can be reviewed before a payout to confirm that a win is valid.
Demo mode on this site uses virtual credits only; nothing you win or lose in a demo has any value. Real-money play happens on the parent site after you register there.
7. Fraud and prohibited conduct
Fraud, collusion, bonus abuse, duplicate accounts, automated play and use of someone else’s identity or payment methods are forbidden. Winnings obtained dishonestly are treated as invalid, and the operator may close the account and report the matter to the authorities.
8. Limits on liability
The operator is not liable for losses caused by your misuse of the account, by details you entered incorrectly or by events beyond its control, to the extent the law allows. Rights that the law gives consumers and that cannot be waived stay in force.
9. Complaints
Send complaints to the operator’s complaints address on the parent site from your registered email, with “COMPLAINT” and the reason in the subject, your username and full name, a detailed description and any dates and times. Receipt is confirmed within 24 hours and an answer is aimed for within 10 days, or 20 days for complex cases.
If you are not satisfied you can go to an alternative dispute resolution body, the public consumer complaints system at forbrug.dk, or Nævnenes Hus, and the Danish Gambling Authority publishes guidance on complaints.
10. Contact
For questions about these Terms write to support@betiniacasino.site or use the contact form. These Terms are a general summary and not legal advice.